During the COVID-19 pandemic in NYC, what method was used for patients to communicate their final moments?

The use of iPad communication during the COVID-19 pandemic allowed patients in New York City to connect with their loved ones in their final moments. The iPads provided a platform for video calls, enabling families to see and speak with their loved ones, which was crucial during a time when physical visits were restricted due to infection control measures. This method facilitated a sense of intimacy and connection despite the physical barriers created by hospital protocols aimed at preventing the spread of the virus.

Other forms of communication, like phone calls or text messages, while valuable, lacked the visual component that iPads offered through video messaging. Video messages capture emotional expressions and provide a more personal interaction compared to standard phone conversations or written texts. In moments of distress and farewell, the visual and auditory connection can be profoundly comforting, making iPad communication particularly significant during such challenging times.